Reference

Privacy Policy For Your kartun99 Account

kartun99 Privacy Policy explains what we collect when you open an account, use the lobby, or connect DANA, OVO, GoPay and QRIS.

Clear data purposesWallet record handlingCookie choicesAccount request path
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kartun99 Privacy Policy For Your kartun99 Account
CONTACT ROUTES

Get Privacy Help Through Your Account

A privacy request should reach the same account path that holds the relevant record.

Account request Use the support route from your signed-in account to ask for a copy, correction…
Wallet receipt When your request concerns DANA, OVO, GoPay or QRIS, attach the payment reference and…
Login concern If a privacy concern follows an unfamiliar login, contact us through the account support…
DATA PRACTICES

Privacy Controls Around Your Lobby Use

Privacy at kartun99 follows the activity that creates each record, from phone verification through a session on mobile or desktop.

Account details

We use your registered phone number and account identifiers to complete phone verification, sign-in checks and request matching.

Device signals

A mobile browser or desktop session can produce device, browser and login-time signals.

Cookies

Cookies can keep a session active, remember basic settings and help us see whether a page works correctly.

Payment records

Wallet and bank records show references, amounts and status needed to reconcile an account activity.

Retention period

We retain records only for the period needed for the stated account, security, payment or legal purpose.

Request changes

You can ask us to correct account details, explain a data use, provide a copy where available or assess deletion.

Answers About kartun99 Privacy Policy

These Privacy Policy answers cover the account and payment questions we hear most often from people in Indonesia. They explain the practical path for checking data, changing details, handling cookies and contacting us. If your request involves a specific login, wallet reference or security event, include that context through the signed-in support route so we can assess the correct record.

The kartun99 Privacy Policy covers data created by account opening, phone verification, sign-in, browsing, support messages and payment status checks. It explains our purposes for using account, device, cookie, wallet and security records, plus the routes available when you want to ask about them.

The Privacy Policy includes references and status details linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. These records help us match a payment with your account. We do not ask you to send a wallet password or one-time code.

Yes. Send a data-copy request through support from your signed-in account and identify the registered phone number. Tell us which record you mean, such as account details, login events or a QRIS receipt. We may verify ownership before responding to the request.

Use the account support route to request a correction and describe the exact detail that is wrong. We may ask you to complete phone verification or another account check before changing it. This prevents a third party from altering your account record.

Cookies can preserve a login session, remember basic page settings and help us identify technical faults. Browser controls let you remove or block them. If cookies are blocked, some sign-in or preference functions may not work as expected on mobile or desktop.

We keep personal data for the period needed for account operation, payment reconciliation, security checks or a legal request. When you ask for deletion, we assess each record. Transaction and security entries may remain when a continuing duty requires them.

Sign in and contact support with your account phone number, request type and relevant reference. For a wallet matter, include the date and receipt identifier while hiding credentials. If access or eligibility is part of the question, it depends on local law.

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